eHarbours - Sailing Club Management System

In 2016 the Lymington Town Sailing Club were looking to improve their management systems and we were approached to carry out a limited trial using eHarbours.  The trial was a resounding success and the club now use eHarbours for many of the club activities including:-​​​

 

  • Basic Membership Management
  • Annual Renewals
  • Direct Debit Management
  • Dinghy Park Fees
  • Dinghy Park Allocation
  • Regatta Open Event Bookings
  • Social Event Bookings
  • Sale of Social Event Tickets
  • Club Pontoon Bookings
  • Electronic Invoicing
  • Online Payment

 

 
  • Member details

    • multiple contact details, management for address, contact phones, emails etc.

    • address lookup from a postcode for speed and accuracy

    • instant validation of email address for speed and certainty about the capture of valid email details

  • Boat details

    • basic vessel details including Class, LOA, beam, draft, type etc

    • plus as much or as little detail that the club wishes to capture - fields can be added or hidden to ensure only the required data is captured

  • Dinghy Park Space Allocation

    • Allocation of space per dinghy.

    • Tariff can be set for full season or monthly, quarterly or part season.

  • Mooring details

    • swinging moorings, fore & aft moorings, pontoon berths, trots, piles, hammerhead

    • for marina style pontoons, detailed space calculations for optimisation of berth allocation

    • locations and facilities can also be shore based for invoicing of yacht stores etc

  • Vessel allocation to Mooring

    • temporary, annual or permanent allocation

    • boat holiday facility to enable sub-lets for short or long vacant periods

  • Tariff management

    • add daily, weekly, monthly, quarterly or annual tariffs to a vessel

    • facility to suspend an invoice from being included in any run (with easy audit reports for checking)

  • Customer and staff / team communications

    • make notes against a customer account in date order.  Choose to display notes on front of owner account screen for high visibility if required

    • add an action to a note, with or without a due by date, and assign to a staff member

    • send individual emails - choose from a list of template emails, or send an individual custom email

    • attach any document(s) including invoices, credit notes, statements, mail merge letters, leaflets

  • send bulk emails

    • select all customers or any specific group of customers by vessel type, location, mooring type, tariff, invoice frequency, county, etc

    • brilliant facility for testing bulk emails before they go out - great for checking before it's too late.  

hello@harboursystems.co.uk    01794 525070  /  07785 265666


Harbour Systems Limited was incorporated in July 2003.  Company Number 04828784.  VAT Number 235304731.

Sunnybank, Lower Pennington Lane, Lymington, Hampshire, SO41 8AN.