“We purchased Bembridge Harbour in 2011 and needed a software supplier that would be able to grow with our intended business plan, including one who would work with us to manage our incoming visitor traffic as well our resident boating community.
We chose and put our faith in Harbour Systems and have been delighted with the results.
Over the years, Sonia and Steve have listened to our requirements and have adapted their systems to be compatible with our expansion plans – they have consistently delivered to agreed timescales. Being sailors as well, they have direct knowledge of our customers’ requirements. They are always willing to listen to our team and they have the technical capability to deliver our constant requests for change and improvement.
For example, our customers have been able to directly manage their own online accounts for several years now; the next stage in 2027 will be further adaption and improvements including the introduction of improved “daily berthing plans” – to give our berthing staff greater ability and flexibility to manage berth utilisation”.
Malcolm Thorpe – Director, Bembridge Harbour.
eHarbours is a feature-rich, reliable tool for Harbour Authorities and Marinas, providing all the facilities that any leading administration centre would expect.
With full electronic invoicing, online payments for customer self-service, chip & pin and contactless card payments for face-to-face transactions, bulk email facilities and document management as standard features, customers use eHarbours to manage the whole range of harbour and marina administration.
Add incident management, detailed berth management and mapping along with AIS tracking tools and you begin to see that eHarbours is a truly valuable tool for any Harbour Master or Marina Manager.
Harbour Software Marina Software